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Services (IT)
Application Maintenance
Managing
Enterprise information systems is becoming complex and important to the
companies day by day. Continuous change of the existing legacy systems
to client-server system to more contemporary multi-tier browser-based
systems is forcing companies to devote a significant portion of their
budgets and staff to day-to-day maintenance of these systems.
Our
application management and maintenance processes ensure that your
systems are flexible and evolve with your business. This approach
enables you to meet customer commitments. Our services help reduce the
time you spend on keeping the system up-to-date and focus on new IT
functionalities and improvements. We achieve this via our 3-phased
approach to Application Maintenance.
• Remedial Maintenance
• Adaptive Maintenance and
• Perfective Maintenance
We
start at the first level, i.e. remedial maintenance and over time
evolve to the most advanced level, i.e. perfective maintenance.
Our
services improve the quality of existing applications to industry
standard requirements and boost uptime. We assume full responsibility
for your software systems, ensuring that they are fully operational and
responsive to your company's rapidly changing needs and emergencies.
Routine maintenance such as modifications, enhancements and
documentation are cost-efficiently handled offshore in our global
state-of-the-art development center.
Our maintenance capabilities include:
• Bug Fixes
• User Support
• Ongoing Maintenance
• Documentation
• Root-cause analysis
• Enhancements
• Testing Services
We
customize our services according to each client’s special needs by
employing flexible service models drawn from years of experience
helping our clients outsource software services to enhance the quality
of software development and maintenance, with lower costs.
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